business partner principles - ZF Friedrichshafen AG

business partner principles - ZF Friedrichshafen AG


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Dear Business Partners, Correct, responsible, and sustainable business management and the assumption of corporate social responsibility are fundamental components of our corporate policy. Compliance is thus an essential element in ensuring ­long-term success. Ever since its foundation, the ZF Group (ZF) has been committed to fair and transparent ­business management and always bases its activities on applicable law and jurisdiction in the countries in which it operates. Our ZF Code of Conduct, our corporate guidelines, and our principles of social responsibility are binding ­expressions of the central corporate values of ZF. These include our commitment to sustainable development as well as our adoption of basic principles in the fields of human rights and working conditions, quality and ­environmental management, health and safety of employees, fair market behavior, and combating corruption. Having signed the United Nations Global Compact, we unequivocally embrace its ten principles of responsible and sustainable activity. We also observe the ILO (International Labour Organization) core labor standards, the contents of the German Corporate Governance Code, and the OECD Guidelines for Multinational Enterprises. This clearly underlines the depth of our voluntary commitment and drive to implement these standards. We expect the same fundamental understanding from our business partners. In this respect, these principles go beyond mere adherence to the laws and regulations. For ZF, mutual trust and compliance with the contents of these principles are therefore indispensable elements of a successful business relationship. Friedrichshafen, November 2013

Dr. Stefan Sommer Chief Executive Officer of ZF Friedrichshafen AG



In these Business Partner Principles, the requirements and the fundamental principles of collaboration with ZF business partners are stipulated. Business partners are natural or legal persons from whom ZF procures supplies or services or to whom ZF provides supplies and services, without them being employees of ZF or companies affiliated with ZF. Business partners can be, for example, suppliers, ­customers, commercial agents, representatives, inter­ mediaries, consultants, or other providers of goods and services.

ZF expects all its business partners to: Conduct their transactions with integrity and fairly in compliance with the applicable law, and to accept and implement the principles contained in the Business Partner Principles and Ensure that their own business partners adhere to the principles contained in the Business Partner Principles and provide compliance support accordingly and ZF reserves the right to amend these requirements Cooperate to provide ZF with the information necessary

if ­necessary. In this case, ZF expects its business

to establish and conduct a partnership – based business

­partners to accept such changes and implement them





Laws and Human Rights Business partners undertake to adhere to the national and international applicable laws and regulations at their locations worldwide. They ensure that human rights are preserved and, in particular, that human

ZF requires its business partners to be conscious of

­dignity is safeguarded.

their social responsibility vis-à-vis their employees and to provide fair and appropriate remuneration and

Business partners do not tolerate any discrimination on

­working times. Business partners support the quali­

the grounds of race, gender, religion, age, nationality,

fication of employees in order to guarantee a high

social or ethnic origin, disability, belief, sexual orien­

level of performance.

tation, or political or trade union engagement.

Responsible Raw-Material Procurement Work Standards

The business partners support all efforts to ensure

ZF rejects any form of slavery or forced labor as well as

­responsible procurement of resources. They advocate a

child labor, is engaged in its abolishment, and expects

carefully considered allocation of resources in order to

the same of its business partners.

avoid procurement and utilization of raw materials that were attained unlawfully or by ethically objectionable

Business partners must observe the minimum age for

or unacceptable means (conflict minerals).

employment stipulated in national legislation. To exclude future procurement in this manner, and to Business partners must respect the freedom of associa­

identify possible conflict minerals in the products along

tion and the right to form interest groups. They thus

the supply chain, the business partners are obliged to

grant their employees the right to serve their interests,

take measures to disclose the origin or source of their

within the framework of national laws and regulations.




At ZF, we endorse without restriction the principles of fair and free competition as an elementary com­ ponent of the market economy. ZF expects the same of its business partners. Thus, business partners undertake to adhere to the ­applicable statutory provisions concerning anti-mo­ nopoly and competition law. In particular, they do not ­participate in illegal price-fixing or prohibited coordina­ tion of market activities between competitors. Similarly, business partners do not exchange sensitive informa­ tion or information relevant to competition with their competitors. In their global business activities, business partners ­observe all applicable international trade regulations. They ensure adherence to the laws applicable to the ­import and export of goods and services and comply with applicable economic embargos. As part of the ­supply chain, ZF expects to be informed by its suppliers of export restrictions and classifications. 7


Ban on Corruption Corruption is banned by international conventions and national laws. ZF does not tolerate any form of bribery among employees or business partners, or any business practices that could create the impression of improper manipulation or influence. Within the framework of their relations with ZF, busi­ ness partners undertake neither to offer third parties ­advantages of any kind directly or indirectly, nor to ­obtain advantages or promises of advantages directly

Money Laundering

or indirectly for themselves or for others that represent

ZF undertakes to assist in the international battle

an illegal act according to applicable anticorruption

against money laundering and adopts applicable


­measures to comply with the relevant provisions. ZF expects the same of its business partners.

ZF expects its business partners to not tolerate any form of unlawful gratuity, particularly in business

Conflicts of Interest

dealings with public officials and authorities in Ger­

Transparency in all business processes is extremely

many and abroad. Business partners also undertake to

­important to business partners. ZF expects its business

ensure their employees act and proceed with integrity.

partners to make decisions based solely on factual ­considerations and to avoid in particular those personal

Business partners must also reject facilitation payments

or familial conflicts of interest that could lead to

(i.e. payments to public officials not required by law

­irrelevant considerations.

for the purpose of inducing the public official to ­accelerate or carry out an official act to which a right

Business partners undertake to avoid creating even the

principally exists).

impression of any nonbusinesslike conduct.


Gifts, Invitations, and Other Inducements When it comes to inducements in the form of gifts or ­invitations, business partners strictly ensure that no ­appearance of dishonesty or incorrect behavior can ­arise, in particular in connection with their ­activities for ZF. Business partners tolerate neither the acceptance nor the offer of Inducements that are extended in expectation of an unlawful return service or advantage that could raise doubts about their integrity or that could appear to influence business decisions.

Donations and Sponsoring In the allocation of donations, business partners follow the principle of altruistic action. Their donations are ­solely voluntary and in accordance with the applicable legislation. Business partners sponsor individuals, groups, or ­organizations without any intention of gaining unfair business advantages. 9


Occupational Safety and Health Business partners promote the safety and health of their employees through appropriate provisions such as ­preventive and rigorous occupational safety and health measures and a safe and healthy working environment.

Environmental Protection Business partners are committed to sustainable, respon­ sible, and considerate handling of resources and raw materials. In manufacturing products and executing procedures, they ensure an efficient deployment of energy and ­resources and adhere to the applicable environmental standards. They require their employees to minimize environmental endangerment while performing their jobs and to support the considerate handling of ­resources. 10

“To lead business with integrity – responsibly and sustainably – and to take on social responsibility are core components of our corporate policy. Compliance is therefore an essential factor in ensuring long-term success.” Dr. Stefan Sommer, Chief Executive Officer of ZF Friedrichshafen AG



An essential aspect of collaboration with ZF is the confidential handling of information. To ensure that confidential or personal information, data, and plans are protected, business partners must securely preserve confidential information and protect it from access by third parties. Business partners may only use information exclusively for authorized purposes and in an appropriate manner.



ZF Trustline ZF expects its business partners to report indications of possible criminal offenses, wrongdoings, and special risks that could impact ZF. The ZF Trustline can be used to this effect: Neither ZF nor its business partners tolerate any form of discrimination of persons on the grounds of such ­indications to ZF or its business partners.



ZF places great importance on a trustful collaboration with its business partners. The ZF Group requires ­selected suppliers to perform self-assessment on the ­basis of the Supplier Self Assessment Sustainability. In addition, ZF conducts a risk-based examination for its business partners in order to identify possible ­compliance and integrity risks (Business Partner ­Compliance Due Diligence). ZF reserves the right to scrutinize the business ­rela­tionship with the business partner in case of noncon­formance with this Business Partner Principles. In this regard, ZF acts pursuant to the principle of proportio­nality, which means that in each case ZF ­carefully ­examines which consequences are appropri­ ate, suitable, and necessary. This can lead, for example, to immediate ­termination of the business relationship as well as to enforcement of compensation claims. 14


All business partners have the option of directly contacting the ZF Compliance Organization at any time.

Compliance ZF Friedrichshafen AG 88038 Friedrichshafen E-mail: [email protected]


Shaping the Future Responsibly

Our enthusiasm for innovative products and processes and our uncompromising pursuit of quality have made us a global leader in driveline and chassis technology. We are contrib­uting towards a sustainable future by producing advanced technology solutions with the goal of improving mobility, increasing the efficiency of our products and systems, and ­conserving resources. Our customers in the automotive and industrial sectors welcome our determined focus on products and services, which provide great customer value. Improvements in energy efficiency, cost-effectiveness, dynamics, safety, and comfort are key to our work. Simultaneously, we are aiming for continuous improvement in our business processes and the services we provide. As a globally active company, we react quickly and flexibly to changing regional market demands with the goal of always providing a competitive price/performance ratio. Our independence and financial security form the basis of our long-term business success. Our profitability allows us to make the necessary investments in new products, technologies, and markets, thus securing the future of our company on behalf of our customers, market affiliates, employees, and the owners of ZF. Our tradition and values strengthen our managerial decisions. Together, they are both an obligation and an incentive to maintain a reliable and respectful relationship with customers, market affiliates, and employees. Our worldwide compliance organization ensures that locally applicable laws and regulations are adhered to. We accept our responsibility towards society and will protect the environment at all of our locations. Our employees worldwide recognize us as a fair employer, focusing on the future and offering attractive career prospects. We value the varied cultural backgrounds of our employees, their competencies, and their diligence and motivation. Their goal-oriented dedication to ZF, beyond the borders of their own field of work and location, shapes our company culture and is the key to our success.


Driveline Technology

Chassis Technology

Drive Systems

Chassis Systems

Automatic transmissions and dual clutch transmissions

Front and rear axle systems for cars and CVs

for cars

tive damping systems for cars, CVs, off-road machinery,

Manual transmissions and automation of

manual transmissions for cars CVs, and lift trucks

Electric drives for cars,

Manual transmissions for CVs,

special vehicles, and off-road machinery


and motorcycles

Tag axle systems for CVs


suspension systems and rear axle suspension systems for CVs

Corner modules for cars, CVs, and agricul-

transmissions for CVs, special vehicles, and off-road

tural machinery


off-road machinery

Powershift transmissions, continuously


Axles and axle components for

variable transmissions, and synchromesh transmissions for off-road machinery off-road machinery

Generator/Hybrid systems for All-wheel drive systems for cars

Thrusters and shallow draft thrusters for ships Surface and pod drives for boats

Transmissions for

Chassis Components Damper modules and damping systems for cars, CVs, rail vehicles, off-road machinery, motorsports, and motorcycles

Powertrain suspension systems and chassis

boats, ships, aircraft; wind turbine and elevator gear-

subframes for cars


links for cars

Rotor systems for aircraft and helicopters

Drives for mixers, rail vehicles, aircraft, and industrial engineering

Tie rods, stabilizers, and stabilizer

Links, control arms, suspension joints,

and cross-axis joints for cars for cars

Wheel carriers and hubs

Leveling systems for cars

elements for cars


Chassis mounts and precision

Drive Components

plastics parts for cars

Clutches, clutch systems, and torque converters for

anti-roll bars for CVs

cars, CVs, special vehicles, and off-road machinery

links, v-links, control arms, and stabilizer links for CVs

Active starting systems and dual clutches for cars Front and rear axle drives, bevel gearsets, and differentials for cars

Cabin suspensions and cabin Suspension modules, 4-point

Torque rods, tie rods, and drag links for CVs


lizer supports and suspension joints for CVs

Dual-mass flywheels for CVs

PTOs for CVs, special vehicles, and off-road machinery

Steering Systems

Retarder systems for CVs, special vehicles, and

Hydraulic and electric power steering systems for cars,

construction machinery

Control systems for CVs,

special vehicles, off-road machinery, boats, and ships Gearshift systems and electronic components for cars, CVs, and off-road machinery off-road machinery ships

Steering pumps, steering

columns, and steering accessories for cars and CVs Rear axle steering systems for CVs and special vehicles

Differentials for

Transfer cases for special vehicles

and off-road machinery

CVs, and special vehicles

Propellers for boats and

Brakes for industrial engineering


loading system and rescue hoists for aircraft


Electronics and Software Gearshift systems for cars, CVs, and off-road machinery Control systems for CVs, special vehicles, off-road machinery, boats, and ships

Electronic components

alloy casting control components, transmission

for cars, CVs, and off-road machinery

housings and inner components

systems for cars and CVs CVs


Software for cars and

Diagnosis tools for CVs

Test systems for wind

turbines and industrial engineering

ZF Friedrichshafen AG Compliance 88038 Friedrichshafen Germany Phone +49 7541 77-0 Telefax +49 7541 77-90800