CONTACT US We are pleased to announce that 49ers season ticket holders will enjoy the benefit of having their own inside service representative/account manager. You deserve an enhanced level of service for the commitment you have made to the franchise. We will be here to facilitate a smooth experience in assisting with your season tickets. You personal representative will be assigned to provide answers to questions you might have regarding your account such as seat upgrades, payment options, purchasing additional seats, or the benefits of referring your family and friends to become season ticket holders. The sole responsibility of this new department is to provide you with the best possible customer service and support for the investment made of your time, money, and emotion to the San Francisco 49ers. The 49ers Ticket Services and Sales Department is ready to help you with any of your ticket needs or questions. Below you will find the contact information for all of our different departments with the service and sales staff. If you have a general question regarding your season ticket holder account or you do not know who to contact, feel free to e-mail us at [email protected]
TICKET SERVICES Daniel DiGiorgio Manager Ticket Service 415.347.3572 [email protected]
Kathy Electona 415.347.3577 [email protected]
Dustin Albertson 415.347.3579 [email protected]
Heather Mulvaney 415.347.3582 [email protected]
Matthew Crowell 415.347.3578 [email protected]
Cassandra Trujillo 415.347.3581 [email protected]
TICKET Sales Todd Pollock Manager Ticket Sales 415.347.3571 [email protected]
Chad Kutting 415.347.3574 [email protected]
Nathan DiLorenzo 415.347.3573 [email protected]
Nana Yaw 415.347.3576 [email protected]
Tyler Hellenge 415.347.3575 [email protected]
Day of Game Information Ticket Information Service: 415-GO- 49ERS (464-9377) (press 1) Ticket Sales: 415-GO- 49ERS (464-9377) (press 2) e-mail address: [email protected]
Game Day – Ticket Sales and Service window open on 1st floor between Lower Reserve sections 2&4 Game day ticket request through the Ticket Office should be between 9:00 a.m. – 10 a.m. After 10 a.m. walk up only. No PHONE ORDERS.
Ticket Window Hours: 49ers Ticket Office Candlestick Park, Room 400 490 Jamestown Avenue San Francisco, CA 94124 (415)656-4900 Hours – Monday through Friday 9:00 a.m. – 5:00 p.m. Game Day Ticket Sales Window Open three (3) hours before kickoff, located next to will call at Gate A. Will Call Open three (3) hours before kickoff. Located at Gate A. All tickets ordered 10 days prior to the game will be left at Will Call.
Important Phone Numbers: Shop49ers.com: (877)473-4977 Lost and Found: (day after) (415) 656-4957 Ticketmaster: (415) 421-8497 Ticketmaster Team Exchange: (866) 381-8924 *Courtesy Shuttle/Guest Services Office: (415) 656-4966 *The San Francisco 49ers offer courtesy shuttles for our guests who may require additional assistance getting from their cars to the stadium entry gates. These shuttles roam the interior parking lot and can transport guests to Gates A, E or G or to the accessible locations outside the Players’ Parking Lot. Guests requiring additional assistance should contact our Guest Services Office at (415-656-4966 or the 49ers Stadium Operations Office at (415) 656-4949.