MR16 Frequently Asked Questions Do SYLVANIA LED MR16 lamps work on a 12VAC or 12VDC input? SYLVANIA LED MR16 lamps work on both 12VAC and 12VDC input voltages. What are the available color temperatures for the SYLVANIA MR16 lamp? SYLVANIA LED MR16 lamps are offered in 2700K and 3000K. Are SYLVANIA LED MR16 lamps safe? Yes, SYLVANIA LED MR16 lamps have passed all tests and meet all requirements as described by the National Certification Testing Laboratories. Some of the safety standards include: UL 1993 – The Standard for Safety of Self-Ballasted Lamps UL 8750 – The Standard for Safety of Light Emitting Diode CSA – C22.2 No 1993 – Self Ballasted Lamps Why would I choose an LED over a traditional halogen MR16 lamp? The lifespan of LEDs is significantly higher than that of a traditional halogen lamp. Traditional halogen lamps have an average rated life of 2000 to 3000 hours depending on the type of fixture, while LEDs lamps have an average rated life of 25,000 hours which means 10x longer life when compared to the standard halogen lamp. Energy savings is also an important factor as one can save up to 75% energy when using an LED MR16 verses a traditional halogen lamp. What applications should utilize LED MR16 lamps? Accent/display lighting, recessed downlighting, track lighting and spot lighting. Are SYLVANIA LED MR16 lamps dimmable? Yes, the SYLVANIA LED MR16 lamps are dimmable. Please visit www.SYLVANIA.com/LEDr for a list of compatible dimmers. Do the SYLVANIA LED MR16 lamps work on electronic transformers? Yes, the SYLVANIA LED MR16 lamps are compatible with most electronic transformers. Please visit www.SYLVANIA.com/LEDr for a list of compatible electronic transformers. Do the SYLVANIA LED MR16 lamps work on magnetic transformers? Yes, SYLVANIA LED MR16 lamps are compatible with most magnetic transformers. Please visit www.SYLVANIA.com/LEDr for a list of compatible magnetic transformers. What is the light output of SYLVANIA LED MR16 lamps? The light output varies from lamp to lamp depending on input power and the beam angle. Visit www.SYLVANIA.com/LEDr and view our product information bulletins for specific information on light output. My LED MR16 lamps flicker, how can I correct this problem? LED MR16 lamps should work perfectly with electronic transformers and dimmers outlined on the compatible transformer/dimmer list. Therefore, please check that you are currently used the right electronic transformer or dimmer with the correct lamp type. If the flicker problem is still exists, replacing the type of electronic transformer might fix the issue. Are SYLVANIA LED MR16 lamps wet-location listed? No, SYLVANIA LED MR16 lamps are dry or damp location rated only. They can be used in areas that are protected from direct contact with water (example: shower application). ©2012 OSRAM SYLVANIA Inc. SYLVANIA is a registered trademark of OSRAM SYLVANIA Inc. Certain Photography
MR16 Frequently Asked Questions Can I use electronic transformers and dimmers that are not shown on the compatibility list? Electronic transformers and dimmers that are not on the compatibility list may not work with the lamp. SYLVANIA does not recommend using dimmers or electronic transformers not listed because they have not been tested and SYLVANIA cannot guarantee the lighting system will function properly or at all. What are the criteria of the SYLVANIA electronic transformer and dimmer compatiibility list? The main criterion is the flicker. The lamps are tested according to our protocol to ensure that the lamp works within operating conditions of electronic transformers and dimmers. How many LED MR16 lamps can be operated on electronic transformers and dimmers? The number of lamps per electronic transformer is determined by the rated power of electronic transformer. For example, if you have a 60W electronic transformer and 8W LED MR16 lamp, the maximum number of the LED MR16 lamps that could be used is 7. Please refer to the electronic transformer specification sheet for power ratings. The number of electronic transformers per dimmer is determined by the electronic transformer manufacturer; please contact the electronic transformer manufacturer for further information. Are there limitations on the number of LED MR16 lamps per electronic transformer? Some electronic transformers have minimum load requirement. Please contact the electronic manufacturer for further information and product requirements. What kind of dimmer should I use to get the best dimming experiences? There are two majority types of dimmers in the market; leading edge (forward phase) and trailing edge (reverse phase). SYLVANIA recommends trailing edge dimmers for the best dimming performance. Please note trailing edge dimmers require a neutral AC wire for an installation. How can I fix the audible noise from the lamp after it’s turned on? The audible noise normally results from an incompatibility between the electronic transformer and the dimmer. SYLVANIA recommends changing the electronic transformer model if this occurs. Continuing this operation for a long period of time could damage the electronic transformer. For more information please contact the electronic transformer manufacturer. What type of fixtures can be used with SYLVANIA LED MR16 lamps? LED MR16 lamps can be used in fixtures that are not fully enclosed. This is due to thermal issues and that the light output will depreciate at a faster rate if the lamp is operated in a hot environment. Can SYLVANIA LED MR16 lamps be used as emergency light sources? No, SYLVANIA LED MR16 lamps are not designed to be used in an emergency lighting situation. Are SYLVANIA LED MR16 lamps Energy Star qualified? Yes. Visit www.EnergyStar.gov for product specific information. Who do I contact if there if I experience a lamp failure? Please contact SYLVANIA product support at 1-800-LIGHTLAMP for all failure issues and warranty questions.
©2012 OSRAM SYLVANIA Inc. SYLVANIA is a registered trademark of OSRAM SYLVANIA Inc. Certain Photography