CompONE empowers physicians to improve level of patient care by alleviating practice management and administrative burdens ompONE is a privately held billing and practice management firm headquartered in Oklahoma City with offices throughout the U.S. They are one of the largest users of Misys practice management technology. Founded in 1987, CompONE has worked with Misys from the beginning due to the industry-leading position of Misys and the solid underpinnings of their technology. CompONE has worked with the Misys software to develop customized applications, as well as other technologies, which have provided them with capabilities that are two years ahead of other billing and practice management service firms—all while using a paperless environment.
CAS P E S TrU DYo: P R Af C T I Ci E MlA N AeG E M E N T O U T S O U R C I N G Profile
Serving over 1,000 physicians
Specialties The Challenge Today, physicians earn on average 17-cents of every premium dollar billed. CompONE continually works with physicians to reverse the trend of shrinking revenues and growing liabilities and costs, while enabling them to return to the business of providing the best possible care to their patients. The Solution CompONE combines its proprietary technologies with the robust platforms of Misys EMR®, Misys Tiger® and Misys Homecare™. This provides CompONE with the ability to offer a full suite of services to their client base, including practice management, revenue cycle management, EMR, and technological outsourcing. By working with Misys, they deliver an approach to tackling back-end practice management issues that sets the standard in the industry.
M I S Y S H E A LT H C A R E S Y S T E M S
Oklahoma City, OK
Software building the future of healthcare
“We call it the ‘Wow Tour’,” says J. Paul O’Haro, CEO of CompONE. “When I take prospects on a tour of our capabilities, I like to demonstrate the alchemy of working together with a healthcare software firm like Misys. I show them how we take in the raw materials of charges, payment, correspondence and demographic data—put it all through a completely paperless production system—and the output is revenue and information.”
“By having Misys EMR, Misys Tiger and Misys Homecare working in synch with CompONE’s technological systems, it just makes implementations and change management that much easier for our clients.” O’Haro relates to the advantages of working with Misys by stating, “I used to work for the largest revenue cycle management organization in the country, but they weren’t even close to using technology the way that CompONE does. Combining the Misys architecture with our own internally-developed products has created a formula that protects our client’s business while allowing them to maximize their profit potential. We’re able to manage the physician's wallet so they can spend more time taking care of their patients.”
The Result CompONE has been able to integrate its customized protocols into the robust software platform that Misys offers, creating a truly intelligent environment for claims processing. “The technology creates a solid foundation that my team can customize to fit the unique needs of our clients,” said Rex Power, VP of Information Systems for CompONE. “In addition to the flexibility, I’d say the next most important asset is having so many systems integrated into one, holistic unit. By having Misys EMR, Misys Tiger, and other components working in synch, it just makes implementations and change management much easier. We can better manage client expectations in terms of how they will have to modify their own dayto-day functioning in order to work within the system.” O’Haro firmly believes in what CompONE and Misys have accomplished together. “We recently had a multi-location hospice group that we migrated to Misys Homecare in only three months. That wouldn't be possible with other solution providers,” O’Haro proclaimed. “We are accomplishing more with Misys than anyone in the industry. It’s the basis for our solid working relationship—a relationship I hope to see continuing well into the future.”
CompONE’s utilization of technology makes it a truly client-oriented flexible and dynamic organization. This fact was demonstrated recently when a prospective medical practice client reviewed and compared 13 different billing companies. They returned to CompONE saying that the firm was at least two years ahead of every other available solution they had found. That practice quickly became a client.
© 2007 Misys Physician Systems, L.L.C., d/b/a Misys Healthcare Systems. All rights reserved. *Image shown on front is stock photography and does not depict actual Misys client. PRINTED ON RECYCLED PAPER (20% Post Consumer)
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