retail evolution by david kepron - Retail (r)Evolution

retail evolution by david kepron - Retail (r)Evolution

R E TA I L EV O L U T I O N BY DAV I D KEP RON RESOURCES Brands • Schultz, Howard, and Dori Jones Yang. Pour your heart into it: How Starbucks bu...

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R E TA I L

EV O L U T I O N

BY DAV I D KEP RON

RESOURCES Brands •

Schultz, Howard, and Dori Jones Yang. Pour your heart into it: How Starbucks built a company one cup at a time. Hyperion, 1997.

Buying • • •





Lindström, Martin. Buyology: truth and lies about why we buy. Random House LLC, 2010. Humphrey, David B. “Replacement of cash by cards in US consumer payments.” Journal of Economics and Business 56.3 (2004): 211-225. Thomas, Manoj, Kalpesh Kaushik Desai, and Satheeshkumar Seenivasan. “How credit card payments increase unhealthy food purchases: visceral regulation of vices.” Journal of consumer research 38.1 (2011): 126-139. http://www.jstor.org/stable/pdfplus/10.1086/657331.pdf?acceptTC=true&jpdConfirm=true Javelin Strategy & Research, “Retail Point of Sale Forecast 2012-2017: Cash is No Longer King; Cards and Mobile Payments Likely to Rise” June, 2012. http://www.researchandmarkets.com/reports/2196120/retail_point_ of_sale_forecast_20122017_cash_is “How We Use Our Credit Cards,” UniBul Credit Card Blog, March 14, 2014, see http://blog. unibulmerchantservices.com/tag/credit-card-statistics/ also, for other credit card statistics see: http://www. creditcards.com/credit-card-news/credit-card-industry-facts-personal-debt-statistics-1276.php.

Story • • • • • •



McLuhan, Marshall. Understanding media: The extensions of man. MIT press, 1994. Campbell, Joseph. The hero with a thousand faces. Vol. 17. New World Library, 2008. Speer, Nicole K., et al. “Reading stories activates neural representations of visual and motor experiences.” Psychological Science 20.8 (2009): 989-999. http://www.ncbi.nlm.nih.gov/pmc/articles/PMC2819196/ Gernsbacher, M. A. “Language comprehension as structure building, 1990.” Pulvermüller, Friedemann. “Brain mechanisms linking language and action.” Nature Reviews Neuroscience 6.7 (2005): 576-582. http://www.geisteswissenschaften.fu-berlin.de/v/brainlang/team/pulvermueller.html Buckner, Randy L., and Daniel C. Carroll. “Self-projection and the brain.” Trends in cognitive sciences 11.2 (2007): 49-57 and Vincent JL, Snyder AZ, Fox MD, Shannon BJ, Andrews JR, Raichle ME, et al. “Coherent spontaneous activity identifies a hippocampal-parietal memory network. ” Journal of neurophysiology. 96(6) (2006): 3517–3531. http://www.ncbi.nlm.nih.gov/pubmed/16899645 Zwaan, Rolf A., and Gabriel A. Radvansky. “Situation models in language comprehension and memory.” Psychological bulletin 123.2 (1998): 162. http://www.nips.ac.jp/fmritms/conference/references/Mano/ Zwann1998PB.pdf

Ritual • • • •

Bell, Catherine. Ritual theory, ritual practice. Oxford University Press, 1992. Grimes, Ronald. Beginnings in Ritual Studies. 3 Reprint edition ed: CreateSpace Independent Publishing Platform, 2010, Sabon handwashing ritual see, http://www.sabonnyc.com/company/our-store-experience.html Also see the hand washing ritual video at https://www.youtube.com/watch?v=sIRmx0J8ns0&feature=player_ embedded.

Play

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Huizinga, Johan. Homo Ludens: A Study of the Play-Element in Culture. Boston, MA: Beacon Press, 1971 Panksepp, Jaak. Affective Neuroscience: The Foundations of Human and Animal Emotions. Oxford university press, 1998. Rifkin, Jeremy. The empathic civilization: The race to global consciousness in a world in crisis. Penguin, 2009.

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Neuroscience Brain Basics • • • • • • • • • • •

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McGilchrist, Iain. The master and his emissary: the divided brain and the making of the western world. Yale University Press, 2009. Pink, Daniel H. A whole new mind: Why right-brainers will rule the future. Penguin, 2006. MacLean, Paul D. The triune brain in evolution: Role in paleocerebral functions. Springer, 1990. Charlie Rose series on the brain see, http://www.learnoutloud.com/content/blog/archives/2012/07/charlie_rose_ brain_series.html. The White House. “Fact Sheet: Brain Initiative.” April 2, 2013. http://www.whitehouse.gov/the-pressoffice/2013/04/02/fact-sheet-brain-initiative For more info on the Human Genome Project, see http://www.genome.gov/10001772. Sebastian Seung – Connectome: see http://www.ted.com/talks/sebastian_seung.html. Also see - http://www.humanconnectomeproject.org Seung, Sebastian. Connectome: How the brain’s wiring makes us who we are. Houghton Mifflin Harcourt, 2012. Alivisatos, A. P., et al. “The Brain Activity Map Project and the Challenge of Functional Connectomics.” Neuron 74.6 (2012): 970-4. http://www.ncbi.nlm.nih.gov/pubmed/22726828 Gershon, Michael D. “The second brain: the scientific basis of gut instinct and a groundbreaking new understanding of nervous disorders of the stomach and intestines.” Harper Collins Goyal RK, Hirano I.(1996). The Enteric Nervous System. N Engl J Med 334 (1998): 1106-1115. Gazzaniga, Michael. Who’s in charge?: Free will and the science of the brain. Constable & Robinson, 2012. Lent, Roberto, et al. “How many neurons do you have? Some dogmas of quantitative neuroscience under revision.” European Journal of Neuroscience 35.1 (2012): 1-9. Sejnowski, Terry, and Tobi Delbruck. “The language of the brain.” Scientific American 307.4 (2012): 54-59. Small, Gary W., et al. “Your brain on Google: patterns of cerebral activation during internet searching.” The American Journal of Geriatric Psychiatry 17.2 (2009): 116-126. http://www.psychologytoday.com/files/ attachments/5230/136.pdf Small, Gary, and Gigi Vorgan. iBrain: Surviving the technological alteration of the modern mind. HarperCollins, 2008. Konrath, Sara H., Edward H. O’Brien, and Courtney Hsing. “Changes in dispositional empathy in American college students over time: A meta-analysis.” Personality and Social Psychology Review (2010). http://psr. sagepub.com/content/15/2/180.abstract Doidge, Norman. The brain that changes itself: Stories of personal triumph from the frontiers of brain science. Penguin, 2007. Bar-Yam, Yaneer. “General features of complex systems.” Encyclopedia of Life Support Systems (EOLSS), UNESCO, EOLSS Publishers, Oxford, UK (2002). See pages on “Self-organizing patterns”. Rykwert, Joseph. The idea of a town: The anthropology of urban form in Rome, Italy and the ancient world. MIT Press, 1988. Adams, Francis, ed. The genuine works of Hippocrates. Vol. 1. W. Wood and company, 1886. On Wounds in the Head, in Hippocrates, trans. E. T. Withington (1927), Vol. 3, 33. 2009.

Concept of Mind •

Siegel, Daniel J. Mindsight: The new science of personal transformation. Random House LLC, 2010. See p. 58. For more information on Dr. Daniel Siegel, see http://drdansiegel.com/about/biography/.

Dopamine •



Olds, James, and Peter Milner. “Positive reinforcement produced by electrical stimulation of septal area and other regions of rat brain.” Journal of comparative and physiological psychology 47.6 (1954): 419. http://www. ncbi.nlm.nih.gov/pmc/articles/PMC3008353/ Schultz, Wolfram. “Predictive reward signal of dopamine neurons.” Journal of neurophysiology 80.1 (1998): p, 1-27. For a great summary of the predictive power of dopamine neurons, see Radio Lab: https://www.wnyc.org/

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radio/#/ondemand/91687 and http://www.radiolab.org/story/91687-seeking-patterns/. Frank, Michael J., Brion S. Woroch, and Tim Curran. “Error-related negativity predicts reinforcement learning and conflict biases.” Neuron 47.4 (2005): 495-501. http://psych.colorado.edu/~tcurran/Frank_Woroch_Curran.pdf Knutson, Brian, et al. “Neural predictors of purchases.” Neuron 53.1 (2007): 147-156. http://www.ncbi.nlm.nih. gov/pmc/articles/PMC1876732/ Rizzolatti, Giacomo, et al. “Premotor cortex and the recognition of motor actions.” Cognitive brain research 3.2 (1996): 131-141. http://brain-mind.med.uoc.gr/sites/default/files/S_C3_A3_Rizzolatti_1996.pdf

Mirror Neurons • • •

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Chen, Ingfei. “Brain cells for socializing.” Smithsonian Magazine (2009). Also see http://www.smithsonianmag. com/science-nature/brain-cells-for-socializing-133855450/#VvGXTYa2MQeZxJKR.99 A series of videos featuring Giacomo Rizzolatti discussing the subject of mirror neurons is available at http:// www.gocognitive.net/interviews/giacomo-rizzolatti-mirror-neurons. Rizzolatti, Giacomo, et al. “Premotor cortex and the recognition of motor actions.” Cognitive brain research 3.2 (1996): 131-141 Rizzolatti, Giacomo, and Laila Craighero. “The mirror-neuron system.” Annu. Rev. Neurosci. 27 (2004): 169-192. http://brain-mind.med.uoc.gr/sites/default/files/S_C3_A3_Rizzolatti_1996.pdf Iacoboni, Marco, et al. “Grasping the intentions of others with one’s own mirror neuron system.” PLoS biology 3.3 (2005): e79. http://www.plosbiology.org/article/info%3Adoi%2F10.1371%2Fjournal.pbio.0030079 Carr, Laurie, et al. “Neural mechanisms of empathy in humans: a relay from neural systems for imitation to limbic areas.” Proceedings of the national Academy of Sciences 100.9 (2003): 5497-5502. http://www.ncbi.nlm.nih.gov/ pmc/articles/PMC154373/ For more on expressions of emotions in humans and animals, see http://en.wikipedia.org/wiki/The_Expression_ of_the_Emotions_in_Man_and_Animals. For more on the Facial Coding Action System, see http://www.ekmaninternational.com/paul-ekmaninternational-plc-home/research.aspx. For more, see http://www.wal-martchina.com/english/service/aim.htm.

Choice • •





Myers, David G. The American paradox: Spiritual hunger in an age of plenty. Yale University Press, 2001. Iyengar, Sheena S., and Mark R. Lepper. “When choice is demotivating: Can one desire too much of a good thing?.” Journal of personality and social psychology 79.6 (2000): 995. http://www.columbia.edu/~ss957/articles/ Choice_is_Demotivating.pdf Smith, Aaron, “In-store Mobile Commerce During the 2012 Holiday Season”, Pew Internet & American Life Project, January 31, 2013. For more, see http://pewinternet.org/~/media//Files/Reports/2013/PIP_In_store_ mobile_commerce_PDF.pdf. Shiv, Baba, and Alexander Fedorikhin. “Heart and mind in conflict: The interplay of affect and cognition in consumer decision making.” Journal of consumer research 26.3 (1999): 278-292. http://faculty.cs.byu.edu/~mike/ mikeg/papers/FruitOrCakeUnderMemorySeminalPaper_annotated.pdf

Technology and Mobile •

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“Customer Desires vs. Retailer Capabilities: Minding the Omni-Channel Commerce Gap,” Forester Consulting, January 2014. http://www.accenture.com/us-en/landing-pages/Documents/Seamless/Accenture-hybris-Forresternew_2014.pdf “Can a Mobile Ad Make Your Cry? Not Likely” Dr. A.K. Pradeep founder and CEO of Nielsen Neurofocus. Mobile Marketing Association – “Mobile Advertising Guidelines 5.0”. See http://www.mmaglobal.com/policies/ consumer-best-practices and/ http://www.mmaglobal.com/policies/global-mobile-advertising-guidelines. ‘Phablets’ and Fonepads the New Tech Lexicon, Wall Street Journal, April 24, 2013. Perez, Sarah. “iTunes App Store Now Has 1.2 Million Apps, Has Seen 75 Billion Downloads To Date”, June 2, 2014. See http://techcrunch.com/2014/06/02/itunes-app-store-now-has-1-2-million-apps-has-seen-75-billiondownloads-to-date/. See http://www.appbrain.com/stats/number-of-android-apps

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“The mobiThinking compendium of mobile statistics and research – June 2012”. See http://mobithinking.com/ mobile-marketing-tools/latest-mobile-stats. For more info on smartyphone ownership see: http://www.pewinternet.org/Reports/2013/SmartphoneOwnership-2013.aspx. Pew Internet & American Life Project, June 6, 2013. See http://www.pewinternet.org/Commentary/2012/ February/Pew-Internet-Mobile.aspx. Richtel, M. “Your Brain on Computers, attached to technology and paying the price.” New York Times 1 (2010). See: http://www.nytimes.com/2010/06/07/technology/07brain.html?_r=1&scp=5&sq=richtel&st=Search. Lindstrom, Martin. “You love your iPhone. Literally.” New York Times 1 (2011): 21A. See: http://www.nytimes. com/2011/10/01/opinion/you-love-your-iphone-literally.html?_r=0. “Smartphone Ownership”, Pew Internet & American Life Project, June 2013. See http://pewinternet.org/ reports/2013/Smartphone-Ownership-2013.aspx Kilcourse, Brian, and Rowen, Steve. “The Impact of Mobile in Retail, Benchmark Report 2012”, RSR, December 2012. https://www.sas.com/content/dam/SAS/en_us/doc/analystreport/impact-of-mobile-in-retail-106414.pdf Adobe 2012 Mobile Consumer Survey Results White Paper, see: http://success.adobe.com/assets/en/ downloads/whitepaper/20860_mobile_consumer_survey_white_paper_ue_v5.pdf. For more info on Mobile phone behavior see: http://mobithinking.com/mobile-marketing-tools/latest-mobilestats/d#usmobilebehavior. Brenner, Joanna and Smith, Aaron, “72% of Online Adults are Social Networking Site Users”, Pew Internet & American Life Project, August 5, 2013. http://www.pewinternet.org/files/old-media/Files/Reports/2013/PIP_ Social_networking_sites_update_PDF.pdf Smith, Aaron, “Why Americans Use Social Media”, Pew Internet & American Life Project, November 14, 2011. http://www.pewinternet.org/files/old-media/Files/Reports/2011/Why%20Americans%20Use%20Social%20Media. pdf Adobe 2012 Mobile Consumer Survey Results White Paper, see: http://success.adobe.com/assets/en/ downloads/whitepaper/20860_mobile_consumer_survey_white_paper_ue_v5.pdf. For more, see: http://www.csnews.com/industry-news-and-trends/technology/retailers-brands-have-most-socialmedia-followers#sthash.7TtBCxkr.dpuf. Jackson, Lee. 24/7 Wallst.com, Retailers with the Most Facebook and Twitter Followers, April 1, 2014. See http://247wallst.com/retail/2014/04/01/retailers-with-the-most-facebook-and-twitter-followers/. “In the Know About On the Go”, Adobe Captures what Mobile Users Want, Mobile Marketing White Paper http://blog.larsbjorn.com/download/002647.AdobeCapturesWhatMobileUsersWant.pdf. Pew Study: “In-Store cell phone use Holiday Shopping 2012”. http://www.pewinternet.org/2013/01/31/in-storemobile-commerce-during-the-2012-holiday-shopping-season/ TimeTrade: Industry Update, “The Retail Customer Evolution”, TimeTrade Systems, Inc., 2014.

Technology and the Mind •



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Also see Cathy Hutchison, a woman who suffered a stroke and did not have use of her limbs for 15 years, move a robotic arm to pick up and drink from a cup with a straw at https://www.youtube.com/watch?v=D6CCpfE2NoQ and http://www.washingtonpost.com/national/health-science/paralyzed-woman-moves-robotic-arm-with-herthoughts/2012/05/16/gIQAd52hUU_story.html See Tim Hemmes, a man who has been paralyzed for years, high-five his girlfriend by moving a robotic arm with his mind at http://usatoday30.usatoday.com/money/industries/health/story/2011-10-15/robotictouch/50774398/1 Emotient - facial recognition software for retail applications, http://www.emotient.com. Kokalitcheva , Kia. “Emotient announce $6M Series B to Bring Facial Emotion Tracking to Stores,” VentureBeat. com. March 16, 2014. See http://venturebeat.com/2014/03/06/emotient-announces-6m-series-b-to-bring-facialemotion-tracking-to-retail-stores/. Ahn, Sun Joo, M. E. Jabon, and J. N. Bailenson. “Facial expressions as predictors of online buying intention.” Proceedings of the 58th Annual International Communication Association Conference. 2008. http://citation. allacademic.com/meta/p_mla_apa_research_citation/3/0/1/0/1/pages301013/p301013-33.php St. John, Mark, et al. “Overview of the DARPA augmented cognition technical integration experiment.”

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International Journal of Human-Computer Interaction 17.2 (2004): 131-149. http://www.mit.edu/~6.s085/papers/ gauges.pdf Facedeals by redpepper, an ad agency/media invention lab. See http://redpepperland.com/lab/details/check-inwith-your-face. Evans, Dave. “The internet of things: how the next evolution of the internet is changing everything.” CISCO white paper 1 (2011). http://www.cisco.com/web/about/ac79/docs/innov/IoT_IBSG_0411FINAL.pdf See http://www.edn.com/electronics-blogs/other/4306822/IPV6-How-Many-IP-Addresses-Can-Dance-on-theHead-of-a-Pin-. Hartley, Matt. “Star Trek-like holodeck may be closer to reality than you think”, Financial Post, February 20, 2013. See http://business.financialpost.com/2013/02/20/star-trek-like-holodeck-may-be-closer-to-reality-than-youthink/. LED lab and IC technologies. See http://ic-technologies.tv/custom-made. Sloan, Garett. “Oreo Users Twitter to Make 3D Cookies at SXSW, Brand feeds passersby in real time, ” Adweek. March 6, 2014. See https://www.youtube.com/watch?v=2LTXZZuedxQ. Bensinger, Greg and Rusli, Evelyn M. “Amazon Preparing to Release Smartphone: Retailer Has Plans to Announce Phone by June, Begin Shipping by End of September,” Wall Street Journal, April 11, 2014. http:// online.wsj.com/news/articles/SB10001424052702303873604579495940522902678 Google business http://www.pcworld.com/article/242697/google_maps_provides_street_view_look_at_store_ interiors.html. For more, see http://virtualeshopping.com. For more on the Russian Pavillion, see http://thecreatorsproject.vice.com/blog/qr-codes-cover-every-inch-ofrussias-pavilion-at-the-venice-architecture-biennale-2012. For more, see http://www.speech.su. LEGO augmented reality see https://www.youtube.com/watch?v=mUuVvY4c4-A or https://www.youtube.com/ watch?v=WiPIWcgJgOE IKEA 2013 augmented reality catalogue see, https://www.youtube.com/watch?v=vDNzTasuYEw PEPSI MAX Unbelievable Bus Shelter see, https://www.youtube.com/watch?v=Go9rf9GmYpM Belk Store of The Future see https://www.youtube.com/watch?v=uzo3pGpHvJM Google Glass see http://www.google.com/glass/start/. Also see: “How Does Google Glass Work,” by Techlife.com, http://www.techlife.net/2013/07/how-does-googleglass-work.html. For more, see http://www.google.com/glass/start/. Also see: “How Does Google Glass Work,”by Techlife.com, http://www.techlife.net/2013/07/how-does-google-glass-work.html. Wasik, Bill. “Why Wearable Tech Will Be as Big as the Smartphone.” (2014). http://www.wired.com/2013/12/ wearable-computers/all/ Bourzac, Katherine. “Contact Lens Computer: Like Google Glass, without the Glasses” MIT Technology Review, June 7, 2013. http://www.technologyreview.com/news/515666/contact-lens-computer-like-google-glass-withoutthe-glasses/ Other electronic contact lenses have been developed for monitoring the eye pressure of glaucoma patients. See http://www.sensimed.com. Augmented reality contact lenses see https://www.youtube.com/watch?v=GJKwHAvR4uI&feature=player_ embedded. For more, see video interview about the technology and its applications with Dave Rice, VP, Marketing and Business Development, Senseg, Ltd., http://www.cnet.com/videos/senseg-demos-prototype-touch-feedbacktechnology/. For more, see http://www.penniesforlife.org.uk. Also see: https://www.youtube.com/watch?feature=player_profilepage&v=WYlLCXHoUc4 Augmented reality contact lenses see, https://www.youtube.com/watch?v=VS3ThxPrlVo. For more, see http://blog.westjet.com/westjet-christmas-miracle-video-real-time-giving/. Kandel, Eric. “What the Brain Can Tell Us About Art”, The New York Times April 12, 2013. http://www.nytimes.

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com/2013/04/14/opinion/sunday/what-the-brain-can-tell-us-about-art.html?pagewanted=all&_r=0 “What happens online in 60 seconds?“ Qmee.com, July 24, 2013. See http://blog.qmee.com/qmee-online-in60-seconds/ and “Data Never Sleeps” Domo.com. See http://www.domo.com. For more, see http://blog.oxforddictionaries.com/press-releases/oxford-dictionaries-word-of-the-year-2013/.

Millennials •

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Accenture – “Who are Millennial Shoppers? And what do they really want?” Outlook 2013, No.2 issue. http:// www.accenture.com/us-en/outlook/Pages/outlook-journal-2013-who-are-millennial-shoppers-what-do-theyreally-want-retail.aspx Pew Internet on Millenials see, http://www.pewinternet.org/Presentations/2010/Feb/Millennials.aspx. For more info on teens, social media and privacy, see http://www.pewinternet.org/~/media//Files/Reports/2013/ PIP_TeensSocialMediaandPrivacy.pdf. Pew – “Millennials: A Portrait of Generation Next” http://www.pewresearch.org/millennials/. “Born This Way: The US Millennial Survey, Rick Furguson, aimia.com. http://www.aimia.com/content/dam/ aimiawebsite/CaseStudiesWhitepapersResearch/english/Aimia_GenY_US.pdf Facebook statistics, see http://expandedramblings.com/index.php/by-the-numbers-17-amazing-facebookstats/2/#.VEUzlEtt5MK http://expandedramblings.com/index.php/by-the-numbers-17-amazing-facebook-stats/2/#.U-pcEv1Ws8N Facebook Statistics, see https://zephoria.com/social-media/top-15-valuable-facebook-statistics (Source: The Social Skinny) and http://expandedramblings.com/index.php/important-instagram-stats/#.U22Ag15Enps “Photos and Videos as Social Currency Online”, Pew Internet & American Life Project, September 13, 2012. http://www.pewinternet.org/files/old-media/Files/Reports/2012/PIP_OnlineLifeinPictures_PDF.pdf For more, see http://expandedramblings.com/index.php/important-instagram-stats/#.U-pdxf1Ws8M Drell, Lauren. “What Marketers Can Learn From Whole Foods’ Organic Approach to Pinterest,” Mashable.com, February 23, 2012. http://mashable.com/2012/02/23/pinterest-whole-foods/ Experian: The 2013 Digital Marketer, see http://www.experian.com/assets/marketing-services/reports/2013digital-marketer-download.pdf?SP_MID=768&SP_RID=812481 “Life is the channel”, Pew Internet & American Family Project: “Teens, Smartphones & Texting”, March 19, 2012, http://www.pewinternet.org/2012/03/19/ teens-smartphones-texting/. Brenner, Joanna and Smith, Aaron, “Twitter Use 2012”, Pew Internet & American Life Project, May 31, 2012. http://www.pewinternet.org/2012/05/31/twitter-use-2012/ McWhorter, John. “Txtng is killing language. JK!!!”, see http://www.ted.com/talks/john_mcwhorter_txtng_is_ killing_language_jk Marian, Viorica, and Anthony Shook. “The cognitive benefits of being bilingual.” Cerebrum: the Dana forum on brain science. Vol. 2012. Dana Foundation, 2012. https://dana.org/Cerebrum/2012/The_Cognitive_Benefits_of_ Being_Bilingual/ Diaz, Rafael M., and Cynthia Klingler. “Towards an explanatory model of the interaction between bilingualism and cognitive development.” Language processing in bilingual children (1991): 167-192. http://www.cambridge. org/us/academic/subjects/languages-linguistics/psycholinguistics-and-neurolinguistics/language-processingbilingual-children Urban Land Institute and ULI Foundation, “Generation Y: Shopping and Entertainment in the Digital Age,” May17, 2013. See http://www.uli.org/wp-content/uploads/ULI-Documents/Generation-Y-Shopping-andEntertainment-in-the-Digital-Age.pdf. ULI reports that 62% of Millennials prefer developments that combine shopping, dining, and office space. See http://www.uli.org/wp-content/uploads/ULI-Documents/Generation-Y-Shopping-and-Entertainment-in-theDigital-Age.pdf. Nie, Norman H., and D. Sunshine Hillygus. “The impact of Internet use on sociability: Time-diary findings.” It & Society 1.1 (2002): 1-20. http://sites.duke.edu/hillygus/files/2014/05/v01i01a01.pdf Vandewater, Elizabeth A., et al. “Digital childhood: electronic media and technology use among infants, toddlers, and preschoolers.” Pediatrics 119.5 (2007): e1006-e1015. 2 Rideout, Victoria J., Ulla G. Foehr, and Donald F. Roberts. “Generation M : Media in the Lives of 8-to 18-YearOlds.” Henry J. Kaiser Family Foundation (2010). http://files.eric.ed.gov/fulltext/ED527859.pdf

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Branding and the Brain • •

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Buyology: Truth and Lies About Why We Buy, Martin Lindstrom, Crown Business; Reprint edition (February 2, 2010) Brandwashed; Tricks Companies Use to Manipulate Our Minds and Persuade Us to Buy, Martin Lindstrom, Crown Business; First Edition (September 20, 2011) Brand Sense: Sensory Secrets Behind the Stuff We Buy, Martin Lindstrom, Free Press; 1 edition (February 2, 2010) The Buying Brain: Secrets for Selling to the Subconscious Mind, Dr. A.K. Pradeep, Wiley; 1 edition (August 9, 2010) To Sell Is Human: The Surprising Truth About Moving Others, Daniel Pink, Riverhead Hardcover; First Edition edition (December 31, 2012) Your Creative Brain: Seven Steps to Maximize Imagination, Productivity, and Innovation in Your Life, Shelley Carson, Jossey-Bass; 1 edition (September 19, 2012)

Brain Basics and Beyond • • • • • • • • •

The Paradox of Choice: Why More Is Less, Barry Schwartz, Harper Perennial (January 18, 2005) How We Decide, Mariner Books; Jonah Lehrer, 1 Reprint edition (January 14, 2010) Imagine: How Creativity Works, Jonah Lehrer, Houghton Mifflin; 1st edition (2012) A Whole New Mind: Why Right-Brainers Will Rule the Future, Daniel Pink , Riverhead Trade; Rep Upd edition (March 7, 2006) The Master and His Emissary: The Divided Brain and the Making of the Western World, Iain McGilchrist, Yale University Press; Reprint edition (October 9, 2012) Mindsight: The New Science of Personal Transformation, Daniel J. Siegel, Bantam; Reprint edition (December 28, 2010) Who’s in Charge?: Free Will and the Science of the Brain, Gazzaniga, Michael, Ecco; Reprint edition (November 15, 2011) Phi: A Voyage from the Brain to the Soul, Giulio Tononi, Pantheon; First Edition edition (August 7, 2012) Connectome: How the Brain’s Wiring Makes Us Who We Are, Sebastian Seung, Mariner Books (February 5, 2013)

Technology and Culture • World Wide Mind: The Coming Integration of Humanity, Machines, and the Internet, Michael Chorost, Free Press (February 15, 2011) • The Singularity Is Near: When Humans Transcend Biology, Ray Kurzweil, Penguin Books (September 26, 2006) • Predictive Analytics: The Power to Predict Who will Click, Buy, Lie or Die, Eric Seigel and Thomas H. , Wiley; 1 edition (February 19, 2013) • Big Data: A Revolution That Will Transform How We Live, Work, and Think, Viktor Mayer-Schonberger and Kenneth Cukier, Eamon Dolan/Houghton Mifflin Harcourt; 1 edition (March 5, 2013) • The Empathic Civilization: The Race to Global Consciousness in a World in Crisis, Jeremy Rifkin, Tarcher; First Edition edition (December 31, 2009) • The Age of access: The New Culture of Hypercapitalism, Where all of Life is a Paid-For Experience, Jeremy Rifkin, Tarcher (March 5, 2001) • iBrain: Surviving the Technological Alteration of the Modern Mind, Gary Small and Gigi Vorgan, William Morrow Paperbacks; 1 edition (October 6, 2009)

Industry Associations • • • • • •

International Council of Shopping Centers – ICSC, www.icsc.org. Retail Design Institute – RDI, http://www.retaildesigninstitute.org Planning and Visual Education Partnership – PAVE, http://www.paveinfo.org/home Point of Purchase Advertising International - POPAI, http://www.popai.com National Retail Federation – NRF, https://nrf.com Association for Retail Environments – ARE, http://www.retailenvironments.org

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