t . s s. 4 ly. t - Luxury Family Hotels

t . s s. 4 ly. t - Luxury Family Hotels

YOUR BESPOKE EXPERIENCE… YOUR SKIN’S SALVATION… Working closely with Italian luxury skincare specialist [comfort zone], our chosen spa partner, we ha...

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17.08.2017 - Am Klinikum Saarbrücken, Winterberg 1, Tel. 0681/970 425 80. - Am CaritasKlinikum Saarbrücken St. Theresia,

YOUR BESPOKE EXPERIENCE… YOUR SKIN’S SALVATION…

Working closely with Italian luxury skincare specialist [comfort zone], our chosen spa partner, we have created a truly unique selection of spa treatments, rituals and journeys designed to provide a complete sense of wellbeing. The [comfort zone] range of innovative treatments will place you in an unforgettable cocoon of contentment. Blending science and nature, [comfort zone] offers immediate and progressive results, ensuring you look and feel better from the inside out.

Terms and Conditions How to spa Each and every spa is different and we would like to ensure your visit is as perfect as possible. Below are the answers to our most frequently asked questions to help you make the most of your spa experience.

VOYA comes from a 300 year old tradition based on the natural benefits derived from seaweed. Hundreds of seaweed baths were once dotted all over Ireland and seaweed bathing was traditionally known as “The Sailor’s Cure”. The word “VOYA” comes from the word “journey” as each VOYA organic treatment brings you on a journey through nature, tradition and history. VOYA offers a full range of facials, exfoliations, wraps, massages and rituals. Once experienced, these treatments never leave your memory. VOYA uses certified organic ingredients and is suitable for even the most sensitive of skins.

Residents Robes are provided in your room when you check in. We recommend you keep any valuables in your room as there may not be lockers available within the spa/treatment area. Having treatments You will be asked to undress in the privacy of your treatment room before your treatment commences but please always keep your underwear on. Please be aware that booking a treatment will not give you use of the spa facilities unless you are a resident in the hotel, or on a pre-booked package.

The [comfort zone] philosophy speaks volumes: “We don’t want to be the biggest skincare company in the world, but certainly the most beautiful and ethical. Experiences for the senses, results for the face, body and soul.” Dr Davide Bollati. Master in Cosmetology and Founder of [comfort zone].

If you have a treatment booked, please check in at the spa reception at least 15 minutes prior to your treatment to ensure you receive the full allocated time. Please note that if you arrive late for your treatment, this time will be deducted from the therapy time. Therapy times printed include consultation time and changing times and may not reflect the actual treatment length. Some treatments listed may not be available at all of our sites.

Health You will be asked to complete a medical questionnaire prior to your treatment. If you suffer from any health conditions that may prevent you from having a treatment, please contact the spa before your arrival for advice. In the event that the treatment you reserved is not suitable for you, an alternative will be suggested. If you suffer from a long term illness/condition, we recommend you consult your doctor before booking. You may be asked by the spa to provide a doctor’s consent note in these cases to receive the treatment. Pregnancy For your baby’s safety, we recommend you seek guidance from the spa team in regard to the facilities that could be dangerous for you to use. Please note that the spa facilities and most treatments will not be safe to use during your first trimester. Please contact the spa you are planning to visit for advice on this.

Children Children under 16 must be accompanied by an adult at all times and we ask that you respect others using the spa for relaxation. Young adults between 13 and 16 are able to have certain treatments but must be accompanied by an adult at all times during their treatment. Please see the individual spa for these treatments. Cancellation policy If you’ve booked a treatment, a 24 hour cancellation policy will apply. To change or cancel a spa day package, a notice period of at least 48 hours is required. For group bookings of 10 or more guests, we require at least seven days’ notice to change or cancel a booking. Non-arrivals and bookings that are cancelled with less than the required notice will be charged in full to the credit card provided at time of booking. Different policies apply for residential inclusive packages.

*Please note Thornbury Castle does not have a spa, but in house treatments are available.

New Forest, 01590 623467 www.newparkmanorhotel.co.uk

Wiltshire, 01225 864705 www.woolleygrangehotel.co.uk

Worcestershire, 01299 896666 www.theelmshotel.co.uk

Cornwall, 01726 833866 www.foweyhallhotel.co.uk

Dorset, 01305 786948 www.moonfleetmanorhotel.co.uk

Suffolk, 01284 735350 www.ickworthhotel.co.uk

Woolley Grange Fowey Hall

The Ickworth

New Park Manor The Elms

Moonfleet Manor

For further information or to book online, please visit: www.luxuryfamilyhotels.co.uk Gloucestershire, 01454 281182 www.thornburycastle.co.uk

Thornbury Castle*

Cornwall, 01326 240421 www.polurrianhotel.com

Polurrian Bay

FOR THOSE NINE MONTHS…

IMPROVE YOUR NAILS…

The Ickworth

The Elms

Thornbury Castle Created by the pregnancy experts at Mama Mio to care for you throughout your pregnancy. Making a baby is a stressful business, both physically and mentally, and it is important to look after yourself! Enjoy our safe, nurturing, muscle-easing, leg-lightening, skin-elasticising treatments and let us take care of you during your nine month stretch!

Bucking the trend of traditional hotel spas, at Luxury Family Hotels we run the most family-friendly spas in the UK. Whilst we still offer a relaxing environment for adults to unwind and enjoy pampering treatments, we also encourage children to make the most of the wonderful swimming pools.

Nailtiques Nailtiques is a unique therapeutic nail care system proven to help nails that are inclined to peel, break or split. Long, strong nails do not just happen, they must be carefully treated on a regular basis. By using the Nailtiques range anyone can have beautiful nails, whatever their condition. Everyone’s nails are different and need treating in a very individual way to ensure their condition is improved. Whether nails are soft and thin, hard and dehydrated or just require a maintenance programme, Nailtiques has the formula to suit everyone. Nailtiques uses ingredients that work in synergy with the natural makeup of the nail. Nailtiques products contain a combination of natural proteins and conditioners that promote healthy nail growth.

ORLY ORLY has been developing world class nail care for over 35 years. Jeff Pink who established ORLY in the 1970’s was the creator of the original French manicure. ORLY has since gone on to become the go-to nail care brand across the globe! ORLY combines the finest ingredients with specialist technology to ensure each and every product delivers results. ORLY’s polishes are 5-free which means they don’t contain formaldehyde, toluene and DBP (dibutyl phthalate) camphor and are animal cruelty free.

Woolley Grange

New Park Manor Fowey Hall

Moonfleet Manor

Polurrian Bay

The Ickworth

Moonfleet Manor

Dorset, 01305 786948 www.moonfleetmanorhotel.co.uk

Cornwall, 01326 240421 www.polurrianhotel.com

Fowey Hall

The Elms

Thornbury Castle*

Woolley Grange

New Park Manor

Suffolk, 01284 735350 www.ickworthhotel.co.uk

Cornwall, 01726 833866 www.foweyhallhotel.co.uk

Wiltshire, 01225 864705 www.woolleygrangehotel.co.uk

Worcestershire, 01299 896666 www.theelmshotel.co.uk

New Forest, 01590 623467 www.newparkmanorhotel.co.uk

*Please note Thornbury Castle does not have a spa, but in house treatments are available.

Polurrian Bay

Gloucestershire, 01454 281182 www.thornburycastle.co.uk For further information or to book online, please visit: www.luxuryfamilyhotels.co.uk

YOUR BESPOKE EXPERIENCE… YOUR SKIN’S SALVATION…

Working closely with Italian luxury skincare specialist [comfort zone], our chosen spa partner, we have created a truly unique selection of spa treatments, rituals and journeys designed to provide a complete sense of wellbeing. The [comfort zone] range of innovative treatments will place you in an unforgettable cocoon of contentment. Blending science and nature, [comfort zone] offers immediate and progressive results, ensuring you look and feel better from the inside out.

Terms and Conditions How to spa Each and every spa is different and we would like to ensure your visit is as perfect as possible. Below are the answers to our most frequently asked questions to help you make the most of your spa experience.

VOYA comes from a 300 year old tradition based on the natural benefits derived from seaweed. Hundreds of seaweed baths were once dotted all over Ireland and seaweed bathing was traditionally known as “The Sailor’s Cure”. The word “VOYA” comes from the word “journey” as each VOYA organic treatment brings you on a journey through nature, tradition and history. VOYA offers a full range of facials, exfoliations, wraps, massages and rituals. Once experienced, these treatments never leave your memory. VOYA uses certified organic ingredients and is suitable for even the most sensitive of skins.

Residents Robes are provided in your room when you check in. We recommend you keep any valuables in your room as there may not be lockers available within the spa/treatment area. Having treatments You will be asked to undress in the privacy of your treatment room before your treatment commences but please always keep your underwear on. Please be aware that booking a treatment will not give you use of the spa facilities unless you are a resident in the hotel, or on a pre-booked package.

The [comfort zone] philosophy speaks volumes: “We don’t want to be the biggest skincare company in the world, but certainly the most beautiful and ethical. Experiences for the senses, results for the face, body and soul.” Dr Davide Bollati. Master in Cosmetology and Founder of [comfort zone].

If you have a treatment booked, please check in at the spa reception at least 15 minutes prior to your treatment to ensure you receive the full allocated time. Please note that if you arrive late for your treatment, this time will be deducted from the therapy time. Therapy times printed include consultation time and changing times and may not reflect the actual treatment length. Some treatments listed may not be available at all of our sites.

Health You will be asked to complete a medical questionnaire prior to your treatment. If you suffer from any health conditions that may prevent you from having a treatment, please contact the spa before your arrival for advice. In the event that the treatment you reserved is not suitable for you, an alternative will be suggested. If you suffer from a long term illness/condition, we recommend you consult your doctor before booking. You may be asked by the spa to provide a doctor’s consent note in these cases to receive the treatment. Pregnancy For your baby’s safety, we recommend you seek guidance from the spa team in regard to the facilities that could be dangerous for you to use. Please note that the spa facilities and most treatments will not be safe to use during your first trimester. Please contact the spa you are planning to visit for advice on this.

Children Children under 16 must be accompanied by an adult at all times and we ask that you respect others using the spa for relaxation. Young adults between 13 and 16 are able to have certain treatments but must be accompanied by an adult at all times during their treatment. Please see the individual spa for these treatments. Cancellation policy If you’ve booked a treatment, a 24 hour cancellation policy will apply. To change or cancel a spa day package, a notice period of at least 48 hours is required. For group bookings of 10 or more guests, we require at least seven days’ notice to change or cancel a booking. Non-arrivals and bookings that are cancelled with less than the required notice will be charged in full to the credit card provided at time of booking. Different policies apply for residential inclusive packages.

*Please note Thornbury Castle does not have a spa, but in house treatments are available.

New Forest, 01590 623467 www.newparkmanorhotel.co.uk

Wiltshire, 01225 864705 www.woolleygrangehotel.co.uk

Worcestershire, 01299 896666 www.theelmshotel.co.uk

Cornwall, 01726 833866 www.foweyhallhotel.co.uk

Dorset, 01305 786948 www.moonfleetmanorhotel.co.uk

Suffolk, 01284 735350 www.ickworthhotel.co.uk

Woolley Grange Fowey Hall

The Ickworth

New Park Manor The Elms

Moonfleet Manor

For further information or to book online, please visit: www.luxuryfamilyhotels.co.uk Gloucestershire, 01454 281182 www.thornburycastle.co.uk

Thornbury Castle*

Cornwall, 01326 240421 www.polurrianhotel.com

Polurrian Bay

FOR THOSE NINE MONTHS…

IMPROVE YOUR NAILS…

The Ickworth

The Elms

Thornbury Castle Created by the pregnancy experts at Mama Mio to care for you throughout your pregnancy. Making a baby is a stressful business, both physically and mentally, and it is important to look after yourself! Enjoy our safe, nurturing, muscle-easing, leg-lightening, skin-elasticising treatments and let us take care of you during your nine month stretch!

Bucking the trend of traditional hotel spas, at Luxury Family Hotels we run the most family-friendly spas in the UK. Whilst we still offer a relaxing environment for adults to unwind and enjoy pampering treatments, we also encourage children to make the most of the wonderful swimming pools.

Nailtiques Nailtiques is a unique therapeutic nail care system proven to help nails that are inclined to peel, break or split. Long, strong nails do not just happen, they must be carefully treated on a regular basis. By using the Nailtiques range anyone can have beautiful nails, whatever their condition. Everyone’s nails are different and need treating in a very individual way to ensure their condition is improved. Whether nails are soft and thin, hard and dehydrated or just require a maintenance programme, Nailtiques has the formula to suit everyone. Nailtiques uses ingredients that work in synergy with the natural makeup of the nail. Nailtiques products contain a combination of natural proteins and conditioners that promote healthy nail growth.

ORLY ORLY has been developing world class nail care for over 35 years. Jeff Pink who established ORLY in the 1970’s was the creator of the original French manicure. ORLY has since gone on to become the go-to nail care brand across the globe! ORLY combines the finest ingredients with specialist technology to ensure each and every product delivers results. ORLY’s polishes are 5-free which means they don’t contain formaldehyde, toluene and DBP (dibutyl phthalate) camphor and are animal cruelty free.

Woolley Grange

New Park Manor Fowey Hall

Moonfleet Manor

Polurrian Bay

The Ickworth

Moonfleet Manor

Dorset, 01305 786948 www.moonfleetmanorhotel.co.uk

Cornwall, 01326 240421 www.polurrianhotel.com

Fowey Hall

The Elms

Thornbury Castle*

Woolley Grange

New Park Manor

Suffolk, 01284 735350 www.ickworthhotel.co.uk

Cornwall, 01726 833866 www.foweyhallhotel.co.uk

Wiltshire, 01225 864705 www.woolleygrangehotel.co.uk

Worcestershire, 01299 896666 www.theelmshotel.co.uk

New Forest, 01590 623467 www.newparkmanorhotel.co.uk

*Please note Thornbury Castle does not have a spa, but in house treatments are available.

Polurrian Bay

Gloucestershire, 01454 281182 www.thornburycastle.co.uk For further information or to book online, please visit: www.luxuryfamilyhotels.co.uk

SIGNATURE

BODY

The Great Escape Duration 85 minutes, £85

Aromasoul Elements Massage Duration 25 minutes, £35 Duration 55 minutes, £65

A unique sensorial and aromatic wellbeing ritual for the face and body aimed at favouring complete relaxation of mind and body. Experience a profound sense of well-being that results in relaxed muscles, improved circulation and visibly oxygenated, luminous and nourished skin.

A unique massage ritual that takes you on a journey through four distinct worlds: the exotic orient; the warmth of the Mediterranean; the vibrant world of India and the ancient culture of desert tribes, for a complete sensorial experience. Each journey begins with your choice of essential oil blend: Oriental: Soothing, calming and anti-stress Mediterranean: Draining, toning and energising Indian: Soothes and relieves muscle aches and pains, stimulates circulation Arabian: Restoring and strengthening

Total Body Performance Duration 70 minutes, £80 A complete body massage using powerful essential oils and deep tissue massage movements to provide a powerful ritual. Aching muscles and tension are reduced, restoring energy to mind, body and soul. Grotta Guisti Mud Duration 55 minutes, £60 A unique experience with the healing thermal waters from a unique ancient source in Tuscany, Italy. Recommended for a complete tension relief and perfect purified and re-mineralised skin. Why not add that little extra to your treatment? Foot Specialist Duration 15 minutes, £10 extra A renewing, revitalising ritual for the feet. The ideal add-on enhancement to any face and body treatment.

FACE

PURIFY

LIFTING

Light Purity Duration 25 minutes, £30

Active Pureness Duration 55 minutes, £60

Glorious Skin Facial Duration 70 minutes, £70

For those with little time, this prescriptive treatment is personally designed by your therapist.

An intensive yet delicate treatment for deep cleansing and rebalancing the skin. Recommended for oily and impure skins to purify, regenerate and to rebalance sebum and hydration levels. The facial results in a luminous, smooth and uniform appearance.

An immediately effective lifting and firming treatment with a powerful anti-ageing effect. Recommended for skins with loss of elasticity and noticeable expression lines and perfect for all skins before a special occasion or event.

REBALANCE Skin Resonance Duration 55 minutes, £60 Reinforcing treatment for sensitive and delicate skin. A soothing, rebalancing and protective treatment recommended for reactive skins prone to redness, rosacea and fragile capillaries. The skin is balanced and visibly calmed, toned and nourished with a pleasant feeling of wellbeing.

HYDRATE Hydramemory Duration 55 minutes, £60 A deep hydrating treatment for face, neck and décolleté to replace moisture. The hydra balance of the skin is restored and the skin is beautifully luminous and toned with a fresh, youthful complexion

NOURISH

Why not add on a special treat to your facial…

Recover Touch Duration 55 minutes, £60

Eye Zone Refresh & Anti-Age Duration 15 minutes, £15 extra

A powerful anti-oxidant and vitamin rich facial treatment featuring goji berry, which deeply repairs and replenishes while soothing and nourishing the skin. Particularly recommended for dry, depleted skins and offers seasonal repair for damaged skin following exposure to extreme heat/ cold temperatures.

Triple action treatment for the delicate area of the eyes. Reduces signs of fatigue, puffiness and dark circles, softens fine lines and wrinkles and gives a revitalised and fresh appearance to the eye zone. Plumping Collagen Duration 15 minutes, £20 extra An immediate plumping treatment for dry, depleted and mature skins. Softens fine lines and wrinkles, bestowing vitality and freshness to the skin.

SOAK (Homecare Treatment Only) Detox Seaweed Leaf Bath Recommended Duration 45 minutes, £35 The simplest and purest of our organic treatment processes, our detoxifying seaweed baths utilise the natural power of organic seaweed, to deeply moisturise your skin, increase circulation and promote healing by re-mineralising the body. Immerse in a bath of pure seaweed hand-harvested from the unspoilt Atlantic coast of Ireland. This treatment will relax the muscles, ease aches and pains, and support skin regeneration and renewal, whilst combating the effects of aging. Assists healing of problematic skin types e.g. psoriasis, eczema and very dry skin. An ancient sailor’s cure for skin ailments dating back 300 years.

Works well with: An optional steam prior to treatment, excellent as part of a detox wellness programme, pre–massage or post sports activities.

SCRUB Organic Peppermint & Sugar Glow Duration 45 minutes, £60 This refreshing and all over exfoliating treatment awakens the skin and body. It features a fabulously fragrant mix of organic peppermint leaf, seaweed and sugar, all of which perform the double action of gently removing dead skin cells while introducing you to the uplifting effects of our organic peppermint essential oil. This cool-feeling treatment is ideal for pre-bath, massage or steam. A gentle aromatic sugar scrub to revive the senses and refresh the body.

MASSAGE Detox Herbal Bag Massage Duration 75 minutes, £90 Warmed muslin bags containing a combination of the finest herbs and seaweed are deeply massaged into the body. The heat radiates through the body and relaxes and soothes aches and pains. This full body treatment reconditions and rejuvenates your skin by gently exfoliating the outer layers, and nourishing deep within. Choose between calming chamomile, reviving peppermint or stimulating fennel. The herbal bags offer a relaxing way to detox as the seaweed gel is a powerful anti-oxidant and increases the body’s metabolism.

FACIAL

Wrap

VOYA Organic Anti-Ageing Restorative Facial Duration 75 minutes, £85

VOYA Signature Organic Seaweed Leaf Wrap Duration 90 minutes, £95

Suitable for all skin types, though of particular benefit for mature, dry or dehydrated skin types. A skin rejuvenating facial designed using VOYA’s organic ingredients that have a combination of anti-oxidant algae complexes, pro-collagen organic extracts and a restorative blend of organic ingredients to fight the signs of visible aging, reduce the appearance of fine lines and wrinkles, hydrate and plump the skin texture. The result is instantly firmed and tightened skin with a natural radiance glow using fresh leaves of Atlantic seaweed. Includes a relaxing scalp massage.

The signature seaweed wrap by VOYA is the crème de la crème of body wraps. Using fresh leaves of Atlantic seaweed to cocoon the body to deeply detoxify, moisturise, soften and revive the body. The treatment begins with finely ground down seaweed to exfoliate, then continues with Irish seaweed leaves to bandage the body, wrapped in a soft organic muslin cloth. Then a relaxing scalp massage is performed while the leaves packed with minerals, vitamins and amino acids work their magic with immediate effect.

Organic Warm Spiced Mud Wrap Duration 60 minutes, £80 The seaweed is taken fresh from the ocean and purifying elements of peat are encapsulated in the rich mud wrap. The extract is rich in potent anti-oxidants, minerals and organic ginger and cinnamon. Definitely for the results driven client, this wrap offers immediate and noticeable effects to the skin, including firming and toning the body This is a serious detoxifier, metabolism stimulator and a natural anti-ageing boost.

Gorgeous Glow Facial Duration 55 minutes, £60 Specially designed to help with hormonal breakouts to give you that gorgeous pregnancy glow. Deep cleansing and exfoliation is followed by a mind melting facial massage and our brightening serum. The oxygenating moisture mask, sets about clarifying and evening-out your skin tone helping with excess pigmentation. Relax, you’re in safe hands, just get ready to look and feel gorgeous!

Mama Mio Pregnancy Massage Duration 25 minutes, £30 Duration 55 minutes, £60 A completely relaxing massage using our safe but effective pre-natal techniques and our award winning Omega rich oils to relax those specific lower back muscles that are carrying that beautiful bump. The 55 minute treatment also includes a wonderful neck and head massage and the unique Yummy Tummy elasticising mask.

Lucky Legs Lighten Up Duration 25 minutes, £30 Mineral rich foot soak, exfoliation and massage for lower legs and feet to help with poor circulation, water retention and the tiring effects of carrying an extra load. While you sit back and relax, we massage your hands and cuticles too. They don’t call it a maternity marathon for nothing! Gorgeous Glow Top to Toe Duration 85 minutes, £90 Enjoy a complete top to toe spa experience with the Gorgeous Glow pregnancy facial – deep cleansing, exfoliating and rebalancing, combined with the mind melting massage. The wonderful oxygenating mask clarifies and helps with pigmentation, whilst your hard working legs and feet are treated to a circulation boosting, cooling mineral wrap to ease circulation and reduce puffiness.

Finishing Touches Nailtiques Manicure Duration 55 minutes, £50 Nailtiques Pedicure Duration 55 minutes, £55 File and Polish Duration 25 minutes, £25 Little Nails Duration 15 minutes, £15

Each spa offers its own signature and seasonal treatments. Please enquire with the spas for information on these.

FOR THOSE NINE MONTHS…

IMPROVE YOUR NAILS…

The Ickworth

The Elms

Thornbury Castle Created by the pregnancy experts at Mama Mio to care for you throughout your pregnancy. Making a baby is a stressful business, both physically and mentally, and it is important to look after yourself! Enjoy our safe, nurturing, muscle-easing, leg-lightening, skin-elasticising treatments and let us take care of you during your nine month stretch!

Bucking the trend of traditional hotel spas, at Luxury Family Hotels we run the most family-friendly spas in the UK. Whilst we still offer a relaxing environment for adults to unwind and enjoy pampering treatments, we also encourage children to make the most of the wonderful swimming pools.

Nailtiques Nailtiques is a unique therapeutic nail care system proven to help nails that are inclined to peel, break or split. Long, strong nails do not just happen, they must be carefully treated on a regular basis. By using the Nailtiques range anyone can have beautiful nails, whatever their condition. Everyone’s nails are different and need treating in a very individual way to ensure their condition is improved. Whether nails are soft and thin, hard and dehydrated or just require a maintenance programme, Nailtiques has the formula to suit everyone. Nailtiques uses ingredients that work in synergy with the natural makeup of the nail. Nailtiques products contain a combination of natural proteins and conditioners that promote healthy nail growth.

ORLY ORLY has been developing world class nail care for over 35 years. Jeff Pink who established ORLY in the 1970’s was the creator of the original French manicure. ORLY has since gone on to become the go-to nail care brand across the globe! ORLY combines the finest ingredients with specialist technology to ensure each and every product delivers results. ORLY’s polishes are 5-free which means they don’t contain formaldehyde, toluene and DBP (dibutyl phthalate) camphor and are animal cruelty free.

Woolley Grange

New Park Manor Fowey Hall

Moonfleet Manor

Polurrian Bay

The Ickworth

Moonfleet Manor

Dorset, 01305 786948 www.moonfleetmanorhotel.co.uk

Cornwall, 01326 240421 www.polurrianhotel.com

Fowey Hall

The Elms

Thornbury Castle*

Woolley Grange

New Park Manor

Suffolk, 01284 735350 www.ickworthhotel.co.uk

Cornwall, 01726 833866 www.foweyhallhotel.co.uk

Wiltshire, 01225 864705 www.woolleygrangehotel.co.uk

Worcestershire, 01299 896666 www.theelmshotel.co.uk

New Forest, 01590 623467 www.newparkmanorhotel.co.uk

*Please note Thornbury Castle does not have a spa, but in house treatments are available.

Polurrian Bay

Gloucestershire, 01454 281182 www.thornburycastle.co.uk For further information or to book online, please visit: www.luxuryfamilyhotels.co.uk

YOUR BESPOKE EXPERIENCE… YOUR SKIN’S SALVATION…

Working closely with Italian luxury skincare specialist [comfort zone], our chosen spa partner, we have created a truly unique selection of spa treatments, rituals and journeys designed to provide a complete sense of wellbeing. The [comfort zone] range of innovative treatments will place you in an unforgettable cocoon of contentment. Blending science and nature, [comfort zone] offers immediate and progressive results, ensuring you look and feel better from the inside out.

Terms and Conditions How to spa Each and every spa is different and we would like to ensure your visit is as perfect as possible. Below are the answers to our most frequently asked questions to help you make the most of your spa experience.

VOYA comes from a 300 year old tradition based on the natural benefits derived from seaweed. Hundreds of seaweed baths were once dotted all over Ireland and seaweed bathing was traditionally known as “The Sailor’s Cure”. The word “VOYA” comes from the word “journey” as each VOYA organic treatment brings you on a journey through nature, tradition and history. VOYA offers a full range of facials, exfoliations, wraps, massages and rituals. Once experienced, these treatments never leave your memory. VOYA uses certified organic ingredients and is suitable for even the most sensitive of skins.

Residents Robes are provided in your room when you check in. We recommend you keep any valuables in your room as there may not be lockers available within the spa/treatment area. Having treatments You will be asked to undress in the privacy of your treatment room before your treatment commences but please always keep your underwear on. Please be aware that booking a treatment will not give you use of the spa facilities unless you are a resident in the hotel, or on a pre-booked package.

The [comfort zone] philosophy speaks volumes: “We don’t want to be the biggest skincare company in the world, but certainly the most beautiful and ethical. Experiences for the senses, results for the face, body and soul.” Dr Davide Bollati. Master in Cosmetology and Founder of [comfort zone].

If you have a treatment booked, please check in at the spa reception at least 15 minutes prior to your treatment to ensure you receive the full allocated time. Please note that if you arrive late for your treatment, this time will be deducted from the therapy time. Therapy times printed include consultation time and changing times and may not reflect the actual treatment length. Some treatments listed may not be available at all of our sites.

Health You will be asked to complete a medical questionnaire prior to your treatment. If you suffer from any health conditions that may prevent you from having a treatment, please contact the spa before your arrival for advice. In the event that the treatment you reserved is not suitable for you, an alternative will be suggested. If you suffer from a long term illness/condition, we recommend you consult your doctor before booking. You may be asked by the spa to provide a doctor’s consent note in these cases to receive the treatment. Pregnancy For your baby’s safety, we recommend you seek guidance from the spa team in regard to the facilities that could be dangerous for you to use. Please note that the spa facilities and most treatments will not be safe to use during your first trimester. Please contact the spa you are planning to visit for advice on this.

Children Children under 16 must be accompanied by an adult at all times and we ask that you respect others using the spa for relaxation. Young adults between 13 and 16 are able to have certain treatments but must be accompanied by an adult at all times during their treatment. Please see the individual spa for these treatments. Cancellation policy If you’ve booked a treatment, a 24 hour cancellation policy will apply. To change or cancel a spa day package, a notice period of at least 48 hours is required. For group bookings of 10 or more guests, we require at least seven days’ notice to change or cancel a booking. Non-arrivals and bookings that are cancelled with less than the required notice will be charged in full to the credit card provided at time of booking. Different policies apply for residential inclusive packages.

*Please note Thornbury Castle does not have a spa, but in house treatments are available.

New Forest, 01590 623467 www.newparkmanorhotel.co.uk

Wiltshire, 01225 864705 www.woolleygrangehotel.co.uk

Worcestershire, 01299 896666 www.theelmshotel.co.uk

Cornwall, 01726 833866 www.foweyhallhotel.co.uk

Dorset, 01305 786948 www.moonfleetmanorhotel.co.uk

Suffolk, 01284 735350 www.ickworthhotel.co.uk

Woolley Grange Fowey Hall

The Ickworth

New Park Manor The Elms

Moonfleet Manor

For further information or to book online, please visit: www.luxuryfamilyhotels.co.uk Gloucestershire, 01454 281182 www.thornburycastle.co.uk

Thornbury Castle*

Cornwall, 01326 240421 www.polurrianhotel.com

Polurrian Bay