The Lahore Journal of Economics - Lahore School of Economics

The Lahore Journal of Economics - Lahore School of Economics

ISSN 2223-0025 THE LAHORE JOURNAL OF BUSINESS Lahore School of Economics Muhammad Mounas Samim, Shakeel Iqbal Awan, Basheer Ahmad Leverage Adjustmen...

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ISSN 2223-0025

THE LAHORE JOURNAL OF BUSINESS Lahore School of Economics

Muhammad Mounas Samim, Shakeel Iqbal Awan, Basheer Ahmad Leverage Adjustment in Manufacturing Firms: Evidence from Pakistan Saad Shahid and Shamila Nabi Khan Integrating Operations and Marketing in the Fast Food Delivery Industry Syed M. Waqar Azeem Naqvi, Tahseen M. Khan, Sayyid Salman Rizavi The Efficiency of Credit Portfolio Management in Pakistan’s Banking Sector Volume 04, No.02

Sania Zahra Malik, Sadaf Zahra Kazmi, Namra Nadeem The Effect of Perceived Organizational Support on Doctors’ Organizational Commitment in Pakistan Maimoona Waseem Deviant Workplace Behaviors in Organizations in Pakistan

Oct-Mar, 2016

THE LAHORE JOURNAL OF BUSINESS Editors Dr. Kumail Rizvi, Editor Dr. Zahid Riaz, Editor Ms. Maheen Pracha, Copy Editor Ms. Sadia Tabassam, Assistant Editor Editorial Advisory Board Dr. Aamir Chugtai Dr. Abdul Karim Khan Dr. Abdul Waheed Dr. Adnan Zahid Dr. Ali Murad Dr. Antonios Stamatogiannakis Dr. Atif Khan Dr. Ayesha Afzal Dr. Azam Chaudhry Dr. Bushra Naqvi Dr. Catherine RefaitAlexandre Dr. Elnaz Bajoori Dr. Farhan A. Kazi Dr. Farooq Chaudhry Dr. Farrah Arif Dr. Franck Moraux Dr. Ghufran Ahmed Indexing/Abstracting Editorial Staff: Telefax: URL: E-mail: Publisher:

Dr. Ghulame Rubbaniy Dr. Guneratne Wickremasinghe Dr. Hassan Rauf Dr. Herve Alexandre Dr. Imran Hameed Dr. Inayat Ullah Mangla Dr. Irfan A. Kazi Dr. Mariam Farooq Dr. Meziane Lasfer Dr. Mouna Hazgui Dr. Muhammad Asif Khan Dr. Naved Hamid Dr. Nawazish Mirza Dr. Nihel Chabrak Dr. Olga Hördt Dr. Omar Farooq Dr. Parvinder Arora Dr. Rana Wajid

Dr. Robert Brooks Dr. Saima Javaid Dr. Sajid M. Chaudhry Dr. Salma Kasbi Dr. Salman Khan Dr. Samina Quratulain Dr. Sanja Blazevic Dr. Sayyid Salman Rizavi Dr. Shehla Arifeen Dr. Shehryar Shahid Dr. Sohail Zafar Dr. Souad Lajili Jarjir Dr. Virginie Vial-kilner Dr. Waqar Ghani Dr. Wayne Marr Dr. Younas Iqbal Qazi Dr. Zahid Riaz

EBSCO Host, IndexCopernicus Master List Tele. No: 0092 - 42 – 111-656-111 Ext. 198 0092 - 42 – 36561230 www.ljbs.org [email protected], [email protected] Lahore School of Economics, Lahore, Pakistan.

Correspondence relating to subscriptions and changes of address should be sent to The Lahore Journal of Business, Intersection Main Boulevard Phase VI DHA and Burki Road, Burki Lahore - 53200 – Pakistan. Instructions to authors can be found at the end of this issue. No responsibility for the views expressed by authors and reviewers in The Lahore Journal of Business assumed by the Editors and the Publisher. Copyright by:

04 2016

Lahore School of Economics

THE LAHORE JOURNAL OF BUSINESS Contents

Vol. 04, No.2, 2016

Leverage Adjustment in Manufacturing Firms: Evidence from Pakistan Muhammad Mounas Samim, Shakeel Iqbal Awan, Basheer Ahmad

1

Integrating Operations and Marketing in the Fast Food Delivery Industry Saad Shahid and Shamila Nabi Khan

23

The Efficiency of Credit Portfolio Management in Pakistan’s Banking Sector Syed M. Waqar Azeem Naqvi, Tahseen M. Khan, Sayyid Salman Rizavi

51

The Effect of Perceived Organizational Support on Doctors’ Organizational Commitment in Pakistan Sania Zahra Malik, Sadaf Zahra Kazmi, Namra Nadeem

73

Deviant Workplace Behaviors in Organizations in Pakistan Maimoona Waseem

93

Notes for Authors 1. The first page of the manuscript should have the title of the paper, the names(s) of author(s), and a footnote giving the current affiliation of the author(s) and any acknowledgments. 2. The following page should include an abstract (maximum 400 words). The abstract should be followed by Journal of Economic Literature (JEL) classifications and keywords (minimum of two and maximum of five). Please note that JEL classifications are also available for marketing and management related topics. For more on JEL classifications please consult http://www.aeaweb.org/journal/jel_class_system.php. 3. The main text of the article should be single column format, double line spaced with font style of Times New Roman. All main headings should be bold with size 16, while subheadings should be bold with font size 14. The main text should be justified with size 12. 4. The numerals used for headings and subheadings should be 1, 1.1 and 1.1.1. It is advised to limit the level of headings within article. 5. Write one to nine in words, 10 and above should be in figures. Write numbers in figures (not words) for exact measurements, quantities and percentages. Use thousands, millions, billions and not crores and lakhs. In text use ‘per cent’; in tables and figures ‘%’. In the case of decimal, use “0.8” rather than “.8”. Maintain consistency in the number of decimal places after the decimal point. Thus, use either “7.8” and “10.0” or “7.89” and “10.00” throughout the article. 6. Give specific dates in the form “22 December 1999”. Decades should be referred to as ‘the 1990s’. Please spell out the “nineteenth century”, etc. 7. Displayed formulae should be numbered consecutively throughout the manuscript as (1), (2), etc. against the right-hand margin of the page. In cases where the derivation of formulae has been abbreviated, it is of great help to the referees if the full derivation can be presented on a separate sheet (not to be published). 8. Do not embed “graphically designed” equations, but prepare these using the word processor’s facility (Example: Microsoft equation editor). 9. Distinguish between figures (diagrams) and tables (statistical material) and number them in separate sequences. Each table/figure should have a brief but descriptive title. All table/figures should be as self-explanatory as possible, incorporating any necessary descriptive material in a note at the base of the table.

10. Do not import the tables/figures into the text file but, instead, indicate their approximate locations directly in the electronic text. Example: [Insert Table 1 about here], [Insert Figure 1 about here]. 11. Footnotes should be numbered sequentially. 12. All references used in the text should be listed in alphabetical order of the authors’ surnames at the end of the text. References in the text should include the name(s) of author(s) with the year of publication in parentheses, and all references should conform to the style of the Journal. Further information on questions of style may be obtained from the Editor, The Lahore Journal of Business, Lahore – Pakistan. 13. To avoid unnecessary errors you are strongly advised to use the “spellchecker” function of your word processor. 14. Any manuscript which does not conform to the above instructions may be returned for the necessary revision. 15. Before publication, page proofs will be sent to the corresponding author. Proofs should be corrected carefully; the responsibility for detecting errors lies with the author. 16. All submissions should [email protected]

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Lahore Journal of Business – Call for Papers Aims and Scope Lahore Journal of Business (LJB), a peer reviewed publication of Lahore School of Economics, is aimed at providing a specialized forum for dissemination of qualitative and quantitative research in various areas of business administration. LJB invites researchers, policy makers and analysts to submit competitive theoretical and empirical papers that explore and contribute to the understanding of various areas in business domain. The Journal aims at bringing together state of art research findings, particularly from emerging markets, in various business disciplines including (but not limited to) accounting, banking, management, marketing, finance, investments, human resource management and organizational behavior. Paper Submission and Review Process The submission of articles will be followed by an editorial review to determine the relevance of manuscript and scope of the Journal. On editorial acceptance, there will be a double-blind review by our advisory panel that comprise of eminent international and local researchers and scholars. The recommendations/comments of the referees will be communicated to the corresponding authors. The papers are now being considered for publication. The manuscript can be submitted in electronic format (.doc and .docx only) to [email protected] Key Areas of Interest: Accounting, Banking, Management, Marketing, Finance, Strategy, Human Resource Management, Organizational Behavior etc. Contact Info Ms. Sadia Tabassam Assistant Editor, Lahore Journal of Business Lahore School of Economics, Lahore, Pakistan T +92 (0) 42 111-656-111 Ext. 286 [email protected], [email protected]

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The Lahore School of Economics The Lahore School of Economics (established 1993) is one of Pakistan’s leading centres of learning for teaching and research in economics, finance and business administration. The Lahore School of Economics’ objectives include: (i) The training of young Pakistanis as professional economists, finance managers, accountants, financial analysts, bankers and business executives, and (ii) Undertaking research in economics, management, finance and banking to further deepen understanding of major economic facts, issues and policies. The Lahore School was granted a Charter in January, 1997 by an Act of the Provincial Assembly of the Punjab: The Lahore School of Economics Act 1997 (Act II of 1997). The Charter vests the powers of an independent degree granting institution to The Lahore School. The Lahore School has both undergraduate and graduate programs in economics, business information systems and finance. Its postgraduate program leading to the MPhil and PhD degree is administered through the Lahore School’s Centre for Research in Economics and Business (CREB). The student body and faculty comprise both national and expatriate Pakistanis and The Lahore School encourages expatriate Pakistanis to join as students or as faculty. The Lahore School’s publication program comprises The Lahore Journal of Economics, The Lahore Journal of Business (bi-annual publications), Lahore Journal of Policy Studies, a Seminar Paper Series and a Text Book Series. The Program encourages both in-house and external contributors. For further information, please call (Pakistan 92-42-) 35870704 or 36560969 or visit the Web page: www.lahoreschoolofeconomics.edu.pk Printed by Lahore School of Economics Press