This Is My House! A Culture Change presentation about making the Resident feel at Home!
“Common name given to the natural movement for the transformation of older adult services based on person directed values and practices” (www.pioneernetwork.net)
“Judgement or skill is distinguishing what is to be preferred and in giving a preference” (brainyquote.com)
“The place in which one’s domestic affections are centered” (dictionary.reference.com)
Aspects of Home Life Resident history and lifestyle Personal belongings Room style
Legal and Ethical Matters Residents have rights! Resident centered care plans Culture change still means responsibilities Survey compliance
That personal touch… Can mean so much Is identifying the resident as a unique individual Identifies something about you, the care giver …can be rewarded with a returning smile
Looking at Home Comforts Encourage resident to have favored personal belongings around them Offer resident choices about their care Assist residents who are more dependent on their care to make choices whenever possible alongside more independent residents
Shifting the change within staff Working from facility routines to the residents routines Keeping current with work requirements Improve communications between all staff including agency/hospice/temporary staff Be inspired to find solutions to issues Less institution, more homely
Identifying home comforts Internet access Personal telephone Hobbies/Activities/Music Personal effects Eating and Social habits Pets
What else makes a home a Home? Laughter…and the tears Family and community gatherings Communal areas of the home Making future plans
Get everyone involved!
Welcoming the new Resident Friendly approach Get to know the resident Get to know the resident’s family and friends Assist resident with information about the home Report any concerns to the charge nurse
Caring for All The “It’s not my resident” myth Individual choices Thinking outside the box
Remembering a Resident Bereavement and Support Home remembrance Happy memories
What are your thoughts? Continuous Care Following the rules Better Care!
What Do You Think? Make your input Count!
Culture Change should stand for… Choices Understanding Listening Teaching Us Respect Everyone
Caring Hope Assisting Needs Growth Evolvement
Arkansas Innovative Performance Program 1020 West 4th Street, Suite 430 Little Rock, AR 72201 501-212-8630 www.afmc.org/aipp [email protected]